Privacy Policy for Tip Top Relocators Pte Ltd Last updated: 21/8/25
Tip Top Relocators Pte Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our moving, packing, and storage services in Singapore.
By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal data necessary to provide our services effectively.
1.1 Information You Provide to Us
Full name
Email address
Contact number
Pickup and delivery addresses
Photos or descriptions of items to be moved
Billing information
Any details submitted through our contact forms, WhatsApp, or quotation requests
1.2 Automatically Collected Information
When you visit our website, we may collect:
IP address
Device and browser information
Pages visited
Cookies and tracking data
1.3 Information From Third Parties
If you engage us via partners, agents, or external platforms, we may receive your details to process your booking.
2. How We Use Your Information
We use your personal data for:
Providing moving, relocation, and storage services
Sending quotations and responding to enquiries
Scheduling site surveys and appointments
Improving service efficiency and customer experience
Processing payments and issuing invoices
Website analytics and marketing (with consent)
Contacting you with updates or promotions (opt-in only)
3. Disclosure of Your Information
We do not sell your personal data.
We may share your information with:
Our in-house teams
Logistics partners (only when required)
IT service providers
Payment processors
Government authorities if legally required
All third parties are expected to protect your data and use it solely for service-related purposes.
4. Data Retention
We retain personal data only as long as necessary for:
Service provision
Legal or regulatory compliance
Accounting purposes
Resolving disputes
When no longer required, data will be securely deleted.
5. Cookies & Tracking Technologies
Our website may use cookies to:
Improve user experience
Analyse traffic
Support marketing functions
You may disable cookies in your browser settings, but some features may not function properly.
6. Data Security
We take reasonable measures to protect your data from:
Unauthorised access
Loss
Misuse
Alteration
However, no electronic system is fully secure, and we cannot guarantee absolute protection.
7. Third-Party Links
Our website may contain external links.
We are not responsible for their privacy practices and encourage reviewing their respective policies.
8. Your Rights
You may request to:
Access your personal data
Correct inaccurate information
Delete your data (unless required by law)
Withdraw marketing consent
Limit how your data is processed
To exercise your rights, contact us at:
📧 sales@tiptop-movers.com
9. Contact Information
Tip Top Relocators Pte Ltd
📍 Singapore
📞 +65 8913 1489
🌐 https://www.tiptop-movers.com
📧 sales@tiptop-movers.com
10. Updates to This Privacy Policy
We may update this policy periodically.
Changes will be posted here with the new “Last updated” date.